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Returns and cancellation policy

Last Updated: May 14, 2010

What is an auto-renewing subscription?

For your convenience, all annual and monthly subscriptions to the globalpropertyguide.com automatically renew on your expiry date. This allows you to continue to enjoy the benefits of being a subscriber without having to worry about manually renewing your subscription, or the inconvenience of your account expiring before you have had chance to renew.

If you would prefer not to use this service you can cancel it by logging on to our fulfilment partners, and changing your account settings at anytime after your subscription purchase. Please refer to your transaction receipt for details of your account.

How do I cancel my monthly or annual subscription?

For your convenience, monthly and annual subscriptions renew automatically. Your subscription can be cancelled by visiting by altering your account settings. Please refer to you transaction receipt for details of your account.

How do I change my credit card details?

You can update your credit card details by visiting our fulfilment partners our fulfilment partners. Please refer to your transaction receipt for details of your account.

Refunds for data purchases

The Global Property Guide has a NO REFUND, NO RETURNS policy on downloads of printed materials and other data, as it is effectively impossible to ‘return’ such data once downloaded.

 

 


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